Ugggh. There’s that obnoxious co-worker that’s difficult to work with again. Not only do you hate being around him/her, but they make the workplace altogether unenjoyable. If only there was a way to manage difficult people without completely losing our sanity…
Working with Difficult People by Amy Cooper Hakim and Muriel Solomon
This is a preview of Working with Difficult People: Second Second Edition by Amy Cooper Hakim and Muriel Solomon available for pre-order on Amazon.
- Release Date: December 6, 2016
- Length: 352 pages
- Amazon Price: $11.99 (Kindle) / $13.46 (Paperback)
- Publisher: Penguin Random House
A revised edition of the classic guide on how to best resolve conflict in today’s technologically advanced workplace.
Your work day is filled with them–people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.
Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.
See for yourself: